At Grho, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using Grho, you agree to this Privacy Policy.
Information We Collect
We may collect the following types of information:
1. Personal Information
- Name, email address, phone number, and company information
- Billing and payment details
- Account login credentials
2. Business Information
- Project details, business needs, and service requirements
- Profile information provided by Service Providers, including qualifications and work history
3. Usage Data
- Browser type, IP address, access times, and pages viewed
- Device information and browsing patterns
4. Cookies and Tracking Technologies
- Cookies, web beacons, and similar tracking technologies to enhance your experience and analyze usage
How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Platform
- Process transactions and manage subscriptions
- Facilitate connections between Clients and Service Providers
- Provide customer support and respond to inquiries
- Send important account, subscription, and service-related communications
- Improve our services and personalize user experiences
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information. However, we may share information with:
- Service Providers: To facilitate project engagements
- Payment Processors: To handle transactions securely
- Legal and Regulatory Authorities: When required by law
- Business Partners: With your consent, for joint service offerings or promotions
- Third-Party Tools: For analytics, customer support, and platform improvements
All third parties are required to maintain the confidentiality and security of your data.
Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information for as long as necessary to:
- Provide services and maintain accounts
- Comply with legal, regulatory, and tax requirements
- Resolve disputes and enforce agreements
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain data processing activities
- Withdraw consent for data processing (where consent is required)
To exercise your rights, please contact us at support@grhoglobal.com.
Cookies
Grho uses cookies and similar technologies to:
- Enable essential platform functionality
- Analyze site usage and improve services
- Personalize your experience
You can control cookie settings through your browser preferences.
International Data Transfers
If you are accessing Grho from outside the country where our servers are located, your information may be transferred across international borders. We comply with applicable data protection laws governing such transfers.
Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Continued use of the Platform constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Email: support@grhoglobal.com
Compliance Statement
This Privacy Policy is designed to comply with applicable data protection laws, including but not limited to:
- General Data Protection Regulation (GDPR)
- South Africa's Protection of Personal Information Act (POPIA)
- Kenya Data Protection Act (DPA)
- Other applicable international privacy regulations